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Talk with your doctor about the cost of your care

Your doctor, nurse, or their other staff may be able to help lower your health care costs.

Write down your questions before you talk to your doctor:

  • During the conversation, take notes.

  • After the conversation, list the date, a brief summary, and the name of the person you spoke with.

  • If calling about a bill, have the bill number and date of service ready.

To start the conversation, ask questions such as:

  • My lab tests cost me so much. What are some ways we can lower the cost?

  • This drug costs me so much. Is there a cheaper drug I can take? What are some other ways I can lower my cost?

  • What hospital or clinic programs can help people pay their health care bills?

  • Does the hospital or clinic offer care on a sliding scale? If so, how do I apply?

  • Does my insurance cover all parts of this treatment, including labs and imaging? Does any part of this treatment need to be pre-approved by my insurance?

“Then, a nurse came back, and said, Wow, I can't believe it's $100.00. Let me see what I can do. They had some benefit card, and then it ended up being nothing. They wouldn't have said anything, though, if I hadn't said like, Wow, that's a lot for a medication for five days and I would've just ended up paying it.”